| can't find it |

| browse books |

Textbooks

customer service

business & economics

| customer service |

displaying 100 results

Ten Minute Guide to Customer Service

William Larson
Counterpack - filled, 192 pages
ISBN-13: 9780028640679
31 Jan 2002
Readership Age:
No price available
business & economics / customer service

This book is currently unavailable. Enquire to check if we can source a used copy

| read more |

| enquire |

Managing Customer Value: Creating Quality and Service That Customers Can See

Bradley T. Gale
Other book format, 424 pages
ISBN-13: 9780029110454
1 Oct 1994
Readership Age:
No price available
business & economics / customer service

This book is currently unavailable. Enquire to check if we can source a used copy

| read more |

| enquire |

Service Breakthroughs: Changing the Rules of the Game

James L. Heskett
Other book format, 336 pages
ISBN-13: 9780029146750
17 Sep 1990
Readership Age:
No price available
business & economics / customer service

This book is currently unavailable. Enquire to check if we can source a used copy

| read more |

| enquire |

Moments of Truth

Jan Carlzon
Paperback / softback, 160 pages
ISBN-13: 9780060915803
29 Mar 2001
Readership Age:
business & economics / customer service Price: R 216.95
| on special |
normal price: R 240.95

Available from overseas. Dispatched in aprox 4-8 weeks as local supplier is out of stock

| read more |

| add to trolley |

You Can't Win a Fight with Your Client: And 49 Other Rules for Providing Great Service

Tom Markert
Paperback, 128 pages
ISBN-13: 9780061228551
6 Dec 2007
Readership Age:
No price available
business & economics / customer service

This book is currently unavailable. Enquire to check if we can source a used copy

| read more |

| enquire |

...

| your trolley |

To view the items in your trolley please sign in.

| sign in |

| specials |

The Thing at 52

Mr. Ross Montgomery
Hardback
40 pages
was: R 455.95
now: R 410.95
Available from overseas. Usually dispatched in 14 days

The Thing at 52 is aÂ beautiful picture book about friendship, loneliness and learning how to say goodbye.

| more |

| add to trolley |

Free Your Mind: The new world of manipulation and how to resist it

Laura Dodsworth
Paperback / softback
384 pages
was: R 300.95
now: R 270.95
Forthcoming

The Instant Sunday Times Bestseller Learn how to recognise and resist the daily attempts to control and manipulate your mind.

| more |

| add to trolley |

The Silent Patient: The record-breaking, multimillion copy Sunday Times bestselling thriller and TikTok sensation

Alex Michaelides
Paperback / softback
352 pages
was: R 280.95
now: R 252.95
Usually dispatched in 6-12 days

With film rights snapped up by an Oscar winning Hollywood production company, rights sold in a world record 43 territories, and rave blurbs from David Baldacci, Lee Child and A.

| more |

| add to trolley |