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books
| book details |
Digital Harmony: Building Tech and Human Touch
By (author) Robin Sharma
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| on special |
normal price: R 3 737.95
Price: R 3 550.95
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| book description |
Digital Harmony: Building Tech and Human Touch explores the delicate balance between technology and humanity in a rapidly evolving digital world. Rooted in luxury hospitality excellence, the book combines powerful storytelling, real-world insights, and practical frameworks to show how organizations can use AI, automation, and data to enhance - not replace - human connection. Designed for academia and industry across retail, healthcare, and service sectors, this book speaks to anyone shaping customer experiences in a digital-first world. It bridges theory and practice, offering a global perspective on service strategy and customer experience design in the age of digital transformation. Readers will discover why customers remember feelings more than features, how empathy drives loyalty, and why the future belongs to those who can blend digital intelligence with human intuition. In a world powered by algorithms, the real advantage is staying human.
| product details |
Normally shipped |
Publisher | Emerald Publishing Limited
Published date | 31 Aug 2026
Language |
Format | Hardback
Pages | 192
Dimensions | 229 x 152 x 13mm (L x W x H)
Weight | 378g
ISBN | 978-1-8068-6138-5
Readership Age |
BISAC |
| other options |
Normally shipped |
Readership Age |
Normal Price | R 4 840.95
Price | R 4 598.95
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Katie Daysh
Paperback / softback
384 pages
was: R 295.95
now: R 259.95
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Victor Frankenstein driven by the mad dream of creating his own creature, experiments with alchemy and science to build a monster stitched together from dead remains.
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This is indeed a story of mercy and the redemption it offers.
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