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books
| book details |
The Power of Strategic Listening
By (author) Laurie Lewis
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| on special |
normal price: R 2 433.95
Price: R 2 190.95
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| book description |
Listening is critical in today’s organizations. As recent examples in the #MeToo era and numerous organizational failures and scandals illustrate, the consequences of poor listening in organizations can be significant, and in some cases, catastrophic. Listening is commonly described in terms of ethics, overlooking its strategic value. The book guides leaders and decision-makers to question the listening habits, practices, and infrastructure within their organizations. The author lays out an argument for the benefits and challenges of strategic listening. She also develops a method for internal analysis of listening capabilities and practices, and provides a framework for building and maintaining a more robust listening culture, infrastructure, and set of practices. In order to improve organizational listening, the author argues that we need to do more than improve personal listening skills, we need to design organizations to listen.
| product details |
Normally shipped |
Publisher | Bloomsbury Publishing Plc
Published date | 22 Oct 2019
Language |
Format | Hardback
Pages | 182
Dimensions | 228 x 161 x 18mm (L x W x H)
Weight | 472g
ISBN | 978-1-5381-2130-6
Readership Age |
BISAC | business & economics / business communication / general
| other options |
Normally shipped |
Readership Age |
Normal Price | R 2 893.95
Price | R 2 603.95
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Matt Dinniman
Paperback / softback
480 pages
was: R 514.95
now: R 452.95
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An epic love story with the pulse of a thriller that asks: what would you risk for a second chance at first love?
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