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books
| book details |
How To Get Best Value From HR: The Shared Services Option
By (author) Peter Reilly, By (author) Tony Williams
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| on special |
normal price: R 2 528.95
Price: R 2 276.95
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| book description |
An efficient and cost-effective HR function is essential to the successful running of any organization. And yet for many businesses it is impossible or costly to have HR staff in every office. This is particularly true for companies who have many branches, such as banks and building societies. So what are they to do? Increasingly they are turning to shared services by creating a unit within the organization that typically undertakes personnel administration and basic operational support. This may be delivered to managers and employees through some combination of call centre, personal contact or intranet. Creating a shared services centre enables the HR function to redefine its relationship with its stakeholders. It can become more of a strategic player and make a more business-focused contribution. This book explains what shared services are and what they look like for the HR function. It describes why organizations opt for shared services and what activities are included. It sets out the relationship between shared services and the other HR activities, and between HR and line management. How To Get Best Value From HR outlines the process of introducing shared services, from identifying customer needs through designing the structure to implementation and monitoring. It also outlines the likely pitfalls and, importantly, offers possible solutions. In particular the book highlights the big design issues, including whether to outsource services, where a shared services centre should be located, how services should be delivered and organized, including through the option of e-HR. Crucially it features an extended case study of the Royal Bank of Scotland's experience of introducing HR shared services, providing a unique insight into the reality of this new way of working.
| product details |
Normally shipped |
Publisher | Taylor & Francis Ltd
Published date | 6 Mar 2017
Language |
Format | Paperback / softback
Pages | 160
Dimensions | 246 x 174 x 0mm (L x W x H)
Weight | 300g
ISBN | 978-1-1382-5255-4
Readership Age |
BISAC | business & economics / human resources & personnel management
| other options |
Normally shipped |
Readership Age |
Normal Price | R 3 055.95
Price | R 2 749.95
| on special |
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An epic love story with the pulse of a thriller that asks: what would you risk for a second chance at first love?
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Matt Dinniman
Paperback / softback
480 pages
was: R 522.95
now: R 459.95
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