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books
| book details |
Making Culture Change Happen
By (author) Russell Mannion
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normal price: R 913.95
Price: R 867.95
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| book description |
Healthcare policy frequently invokes notions of cultural change as a means of achieving improvement and good-quality care. This Element unpacks what is meant by organisational culture and explores the evidence for linking culture to healthcare quality and performance. It considers the origins of interest in managing culture within healthcare, conceptual frameworks for understanding culture change, and approaches and tools for measuring the impact of culture on quality and performance. It considers potential facilitators of successful culture change and looks forward towards an emerging research agenda. As the evidence base to support culture change is rather thin, a more realistic assessment of the task of cultural transformation in healthcare is warranted. Simplistic attempts to manage or engineer culture change from above are unlikely to bear fruit; rather, efforts should be sensitive to the complexity and highly stratified nature of culture in an organisation as vast and diffuse as the NHS. This title is also available as Open Access on Cambridge Core.
| product details |
Normally shipped |
Publisher | Cambridge University Press
Published date | 24 Nov 2022
Language |
Format | Paperback / softback
Pages | 44
Dimensions | 230 x 151 x 3mm (L x W x H)
Weight | 80g
ISBN | 978-1-0092-3690-4
Readership Age |
BISAC | medical / general
| other options |
Normally shipped |
Readership Age |
Normal Price | R 1 149.95
Price | R 1 091.95
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