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The Complete Benchmarking Implementation Guide: Total Benchmarking Management

By (author) H. James Harrington





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This text presents a benchmarking implementation programme that can be applied in various corporate situations. It distinguishes between different types of benchmarking - product, service, process, equipment, and so on - and shows how to employ any types.

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Normally shipped | Enquiries only
Publisher | McGraw-Hill Education - Europe
Published date | 1 Feb 1996
Language |
Format | Hardback
Pages | 438
Dimensions | 292 x 274 x 51mm (L x W x H)
Weight | 1687g
ISBN | 978-0-0702-6772-5
Readership Age |
BISAC | technology / quality control


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